EasyTechy UK Delivery Policy
EasyTechy tech support services are delivered through a platform of your choice. Available options are:
Choose from the options:
(a) Speak with our experts over the freephone 0800 016 3909 to get technology resolution.
(b) Click on the “Remote Connect” button available on the top of the website, and allow our experts have the remote access of your system and perform troubleshooting steps on your behalf.
Call us over the freephone, and book an appointment with our experts to get doorstep technical support services.
Drop your technology product at our repair-lab located nearby your home or office, and collect it later when fixed. You may also ask us for collection and shipping of your device from/at your residence/office.
To obtain effectual result from our services, You agree that You will:
1. Cooperate with our Technicians by:
(a) Sharing the personal information that confirm Your identity,
(b) Sharing system configuration, symptoms, error messages, etc.
(c) Following the instructions offered by technicians as part of system troubleshooting, and
(d) If required, download and execute software program or tool on system after accepting the imposed software agreement or End-user- license agreement.
2. Have Software/Data Back up:
3. You also endorse that the below conditions are true:
(a)The background causes for any concern or issues are reproducible on a single system, i.e., one central processing unit with its workstations and other peripherals;
(b)You must have knowledge regarding the hardware system, any software involved, and in the facts and circumstances surrounding the incident;
(c)The full system, including software and hardware, is available to You and accessible by You without limit during any telephone discussions with our technician.
At any point or in any case or for whatever reason if You don’t agree with those, You are advised to quit using the Website and content mentioned thereof. EasyTechy at its sole discretion, without any notice can change these terms and conditions, and the products, services, prices, and programs mentioned in this site at any time. Thereby You should keep Yourself updated with this information. For any infringement of the Website’s terms and conditions, EasyTechy holds the right to seek all remedies available by law and in equity.
Within the periphery of the Terms and Conditions set forth, and other terms or guidelines specific to individual support program, EasyTechy will address Your query using commercially reasonable efforts in providing appropriate solutions for any technical concern/issue. EasyTechy diagnoses and resolves a prevailing issue or provide the setup and installation, or any other service that You opt for through chat, email or remote access as it deems most appropriate under the circumstance. However, all undertakings are subject to EasyTechy Standard Limited Warranty. Every service that is offered through the web portal has a service fee, unless express in written and You agree to make payment thereof as per the Payment Terms provided below.
Click here to know more.